Frequently asked questions
In the past, an EU-based business that participated in an educational event in Belgium (or any country within the EU) did not have to pay VAT in the host country. In the summer of 2021, a European ruling changed this. The new ruling states that VAT must be paid in the host country. Thus, if your business is based in an EU country and you have an EU VAT number, you are still required to pay VAT to the Belgian authorities.
Yes you can! Read more on how to reclaim the VAT:
Please come to the registration desk in the hall of the Auditorium Maximum lecture hall. We will have your registration packet and symposium bag ready and waiting for you.
All participants must wear the symposium wristband at all times. The wristband grants you entry to the lecture hall and identifies you as an ESER participant. The wristband and your name badge are provided in your registration package.
Lectures will be held in the Auditorium Maximum at the Faculty of Veterinary Medicine on the UGent Campus Merelbeke. The street address is Salisburylaan 133, 9820 Merelbeke-Gent.
We have arranged for a private bus (Selecta Cars) to pick up ESER participants at a central point in downtown Ghent. The ESER bus does NOT stop at individual hotels. The pick-up location to take the ESER bus from the city center to campus is the Sint Jacobskerk (Saint Jacob’s church) in downtown Ghent. For more information, see the Venue page. You do not need a bus pass to take the ESER bus on Thursday morning. Bus passes for the duration of the meeting can be purchased at the registration desk (€16 for both days) upon your arrival at the meeting.
On Thursday morning the ESER bus will be waiting in front of the Sint Jakobskerk (Saint Jacob’s church) at 7h30 and will be leaving at 7h45 sharp. There is only one ESER bus service on Thursday morning, so don't be late! If you miss the ESER bus, you will have to take a taxi or use public transportation. See Google maps.
You will have to take a taxi or take public city buses (de Lijn). Buses for Campus Merelbeke leaves from Gent Zuid Perron 5. You will need line 42 or 44 and go to “Merelbeke Salisburylaan”.
No, you do not need to pay on Thursday morning. Take the ESER bus to Campus Merelbeke, then at the registration desk you can buy your bus pass for the entire meeting. The price is €16 per pass for both days. Please bring cash, as there are no bank/cash machines or ATM on campus.
Yes, you can take the ESER bus back to downtown Ghent after the reception on Thursday evening (foreseen to end between 20h00 and 21h00) and on Friday afternoon at 17h15. There are also regular public bus services (de Lijn) that you can take at the end of the afternoon lectures.
When you arrive on campus, pass the gate and drive straight through, the pond/fountain will be on
your left and the animal hospital will be on your right. Follow the road to the end of the pond.
At the curve, on your right, you will see the Auditorium Maximum.
We have prepared a labelled roadmap.
The lectures will start at 8h30 on Thursday February 10th. Registration will be open at 7h45 in the Auditorium Maximum in front of the lecture hall.
The meeting ends on Friday February 11th at 17h00. For those who need to catch a flight on Friday evening, there will be free shuttles going to the Merelbeke train station starting at 16h00. For train schedules from Merelbeke to the airport, please refer to the NMBS website or ask for help at the registration desk.
Yes, there will be a shuttle to the Merelbeke train station for those participants who need to take a train to Zaventem - Brussels International Airport. Or you can take the ESER bus back to the city center, leaving campus at 17h15.
Yes, there is free parking on campus. After you have entered the main gate, take the third exit at the first roundabout. You may leave your car overnight, as the campus gate is locked during the night, and take the ESER bus back to the city center if you so desire.
On Thursday and Friday, lunch will be available at the university restaurant on campus. This is the only nearby place where you can have lunch. There will be a choice of warm meals and sandwiches, as well as vegetarian plates.
The reception will take place on the campus at the University restaurant after the afternoon sessions. The reception will start around 17h30 and end between 20h00 and 21h00.
Yes. The reception is offered in part by the sponsors. There will be free food and drinks, snacks and sandwiches, Belgian fries and other types of typical Belgian fried foods, waffles, pancakes and other sweets. Buses will take you back to downtown Ghent at the end of the reception.
Yes, there are two breaks per day. In the morning, there is a break with coffee, tea, water, juice and other complimentary drinks.
You will be able to visit the commercial booths of our sponsors during the morning coffee breaks, lunches and during the reception on Thursday. Booths will close after lunch on Friday.
Yes, there will be food, including vegetarian options. Food and drinks are free at the reception. Join us!
Yes, participants may bring a friend or relative to the reception at no extra charge.
If you plan on checking out from your hotel on Friday morning and leaving from the meeting to the airport or your home, you are welcome to bring your luggage to the meeting. We will receive it at the registration desk and keep it for you. There is no charge for this service.
Yes, there will be a proper cloakroom where you can leave your belongings.
Yes, copies of the slide presentations and other relevant material will be made available in electronic format on the ESER website before the meeting. You are welcome to download the proceedings on a device or print them before coming to the meeting. We will also be selling printed proceedings which you can purchase online when you register or at the meeting, while stocks last.